Privacy Policy

At Healthy Wing's Physiotherapy & Holistic Wellness, we are committed to protecting your privacy and ensuring that your personal and medical information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or clinic.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Identification Information: Name, age, gender, email address, phone number, and residential address.
• Medical Information: Past medical history, current health conditions, physiotherapy records, and dietary requirements necessary for your treatment.
• Technical Data: IP address, browser type, and website usage data collected through cookies to improve our website experience.

2. How We Use Your Information

We use the collected information strictly for the following purposes:

• To provide, manage, and personalize your physiotherapy and diet consultation services.
• To schedule and confirm appointments, and send necessary clinic updates.
• To process payments and manage billing.
• To improve our website functionality and patient experience.

3. Data Security & Confidentiality

Your health and personal data is strictly confidential. We implement robust physical, electronic, and managerial procedures to safeguard and secure the information we collect. Only authorized clinic staff have access to your medical records for the purpose of your treatment.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may only share your information under the following circumstances:

• With other healthcare professionals (only with your explicit consent) if referral or further medical opinion is required.
• To comply with legal obligations, court orders, or government regulations.

5. Your Rights

You have the right to request access to the personal and medical data we hold about you. You can also request corrections to any inaccurate data or ask us to delete your records, subject to legal and healthcare retention requirements.

6. Cookies Policy

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, doing so may cause some parts of the site to function improperly.